Requests arrive from five directions, quotes go quiet, and the crew that does great work still has 14 Google reviews. We set up the intake, follow-up, and review systems that fix it — fixed price, in accounts you own.
A dropped request, an unanswered call, an unchased quote — in maintenance, each one can cost a recurring contract, not just a job. Each system below is a fixed-price setup.
Tenant and owner requests arrive by call, text, email, and portal — and scatter. One intake flow captures them all into a single tracked list, so nothing falls between channels.
Clean monthly per-property reports, generated automatically — the paperwork that renews contracts without eating your Sunday.
Every completed job triggers a compliant review request and one follow-up. Reviews win the one-off customers; the recurring contracts follow the reputation.
Maintenance quotes to owners and PMs go quiet for weeks. Automatic polite follow-up keeps every open quote moving until it is answered.
Contract work on autopilot: recurring visits scheduled, confirmed by text, and reported when done — without anyone maintaining a spreadsheet.
Per-property job history, owner reports, invoice summaries — small custom software for multi-property operations.
Property maintenance is won and lost on trust: an owner or property manager hands you a building and wants to stop thinking about it. What breaks that trust is rarely bad work — it is the request that vanished into a voicemail, the quote that took two weeks of chasing, the job that finished with no confirmation. Every one of those is a process failure a small automation prevents.
The same systems win new work. One-off customers pick maintenance and handyman companies from Google the way they pick any local service — by reviews, rating, and recency — and nearly half of consumers hesitate at fewer than 20 reviews. Asking every customer, every job, the same day is what moves that number; doing it by hand is what makes it never happen. Start free with our review request templates, or have us set up the automatic version.
Everything is wired around what you already use — an FSM platform, a shared inbox, or a very full whiteboard — one fixed-price system at a time, starting where you lose the most.
Even more so. PM work is won on responsiveness and reporting: the vendor who confirms fast, updates automatically, and sends a clean monthly report keeps the contract. Most of what we set up is exactly that layer.
Usually intake. When requests arrive by phone, text, email, and portal at once, things get lost — and a lost request for a PM client can cost the whole contract. One tracked intake flow is the highest-leverage first setup.
Fixed prices on the services page: a cheap audit and written roadmap first, then a one-time setup fee per system with 30 days of support. No contracts with us, and everything is set up in accounts your business owns.
We serve the United States, Canada, and Australia remotely, and configure texting and review systems for the rules where you operate.
Free intro call, your timezone. We'll tell you honestly what to automate first — and what not to bother with.